Terms of Use
These Terms and Conditions set out the rules for using All Right's online casino and sportsbook services. They describe the relationship between you and us, explain your responsibilities when using the site, and outline how we manage accounts, payments, promotions and disputes. By registering or using our services you accept these terms and any related policies we publish.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share your username or password. If you suspect unauthorised access, contact support immediately at [email protected]. We may suspend or close accounts where we reasonably suspect fraud, abuse, multiple accounts, or other breaches of these terms.
Account verification
We may require identity and address verification at any time to process withdrawals or to comply with legal and regulatory obligations. Verification can include copies of identity documents, proof of address and source of funds. Until verification is complete, we may limit or withhold certain account functions.
Account limits and restrictions
We may apply limits to deposits, wagers and withdrawals for operational or regulatory reasons. You may also set your own limits where available. Repeated breaches of account rules may result in temporary suspension or permanent account closure.
Eligibility requirements
To use our services you must be of legal gambling age in your jurisdiction and permitted to gamble under local law. You must hold only one account with us unless otherwise authorised. Certain territories are restricted and access may be blocked. If you are located in a restricted jurisdiction you must not use our services.
Acceptable platform use
You must not use the platform for unlawful purposes, to attempt to manipulate games or markets, or to exploit software errors. Abusive behaviour towards staff or other users, account sharing, and attempted circumvention of security measures are prohibited. We reserve the right to remove content or block access where misuse is suspected.
General bonus and promotion rules
Promotions, free spins and bonuses are subject to specific rules that are published with each offer. Offers may have eligibility, wagering, game weighting and time-limit conditions. We will honour the terms for each promotion as published, but we reserve the right to cancel or amend offers where we suspect abuse or error.
Deposits and withdrawals
Payment methods, minimums and processing times are shown in the cashier. Withdrawals may be subject to verification checks and we may require documentation before releasing funds. Where a deposit is made by card or third-party service, withdrawals will typically be made to the original payment source where practical. Transaction times and limits depend on the chosen method and may vary.
Dispute resolution
If you have a complaint, please contact our support team in the first instance. We will aim to resolve matters promptly and fairly. If a dispute remains unresolved we will explain any further steps, which may include escalation or the use of independent dispute resolution where applicable.
Updates to terms and conditions
We may update these terms from time to time. Changes will be published on our website and will take effect as stated. Continued use of the service after changes are published constitutes acceptance of the updated terms. Where required by applicable law we will notify you of material changes.