Player Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you create an account, play or otherwise interact with All Right. We take privacy seriously and have set out below the types of information we process, how we use it, the safeguards in place and the rights available to you.

Types of data we collect

Personal data

When you register an account we collect personal information such as your name, date of birth, email address, telephone number and contact address. We also collect identity information where required for verification, for example identity documents or proof of address.

Technical data

We collect technical information about your device and connection. This includes IP address, device identifiers, browser type and version, operating system, language preferences and basic location data. We may also collect information about how you use our site and apps, such as pages viewed and session times.

Transactional and activity data

We record transaction details including deposits, withdrawals, wagers and bonuses applied to your account. We also keep activity records such as game history, bets placed, bonus use and customer support communications to provide and improve our services and to meet legal or regulatory obligations.

How we use your information

We use personal and technical data to operate your account, process transactions, provide customer support, detect and prevent fraud, and to meet legal and regulatory requirements. We may use aggregated or anonymised data for analysis to improve our service. Where required, we will ask for your consent for marketing communications and you may opt out at any time.

Data protection practices

We hold personal data on secure servers and apply appropriate administrative, technical and organisational measures to protect it. Access to personal information is restricted to authorised staff and third-party service providers who need the data to perform services on our behalf. We review our security practices periodically.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login and security, measure site performance and personalise content. Some cookies are essential for the service to function while others are used for analytics or advertising. You can manage cookie preferences through your browser or the cookie settings on our site.

User rights - access, correction and deletion

You have the right to request access to personal information we hold about you, to request correction of inaccurate data, and to request deletion where retention is no longer necessary. To make a request, contact our support team at [email protected]. We will ask you to verify your identity before acting on requests to protect your account and personal information.

Information sharing and third parties

We may share personal data with trusted third-party providers who process information on our behalf, such as payment processors, identity verification services, fraud prevention partners and analytics providers. We may also disclose information if required by law or to protect our rights and the safety of our users.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make material changes we will notify you via the site or by email where appropriate. Continued use of our services after changes indicates acceptance of the updated policy.